At Vedic Roots, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase on our e-commerce platform.

1. Information We Collect

We may collect the following types of personal information when you interact with our website:

• Personal Details: Name, email address, phone number, and shipping address.
• Payment Information: Payment card details, UPI IDs, and transaction details (processed securely through third-party payment gateways).
• Account Information: Login credentials, purchase history, and preferences if you create an account with us.
• Device Information: IP address, browser type, operating system, and other technical data through cookies and similar technologies.
• Communication Data: Messages, inquiries, or feedback shared with us via customer support or contact forms.

2. How We Use Your Information

We use your personal information for the following purposes:

• To process and fulfill your orders, including shipping and delivery.
• To provide customer support and respond to your inquiries.
• To improve our website, services, and user experience.
• To send updates about your orders, promotions, and other relevant communications (with your consent).
• To prevent fraudulent activities, ensure website security, and comply with legal requirements.

3. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share your data with trusted third parties, such as:

• Payment Gateways: For secure transaction processing.
• Delivery Partners: To facilitate order shipment and delivery.
• Service Providers: For website hosting, analytics, and other operational support.
• Legal Authorities: If required to comply with legal obligations or protect our rights.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze site performance. You can control or disable cookies through your browser settings, though some features of the website may not function optimally without them.

5. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. Our website uses encryption technology and secure servers to ensure data confidentiality during transmission.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt-out of receiving promotional emails by clicking the “unsubscribe” link in our communications.
• Restrict or object to certain data processing activities.

To exercise these rights, please contact us at [email protected].

7. Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing your data.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please reach out to us:

• Email: [email protected]
• Phone: +91 88827 22527

Thank you for trusting Vedic Roots. Your privacy is our priority!